12 Comments
User's avatar
Ivana Esther Martínez's avatar

What sharp interviews! Both with Erina and Anne-Laure. The latter interview feels like it built thematically on the interview with Valentina De Santis which I especially loved back in March. Tangentially: I'm obsessed with the gloriously detailed red blazer in part 2.❣️

Nadine @ The Stanza's avatar

Thank you ivana!

The Upgrade | Anne Marie's avatar

I loved hearing this interview. I feel like a year ago, none of my clients knew how to pronounce “Airelles.” And now, Airelles is like the girl that went away to boarding school and came back endlessly more cool and interesting, now everyone wants to know her.

Nadine @ The Stanza's avatar

We’ll be seeing a lot more about Airelles pretty soon!! Thank you Anne Marie :)

Emily @ Elevate Hospitality's avatar

Airelles is such a masterclass in 'generosity as a strategy.' It’s a reminder that ultra-luxury isn't just about the price tag; it’s about making a guest feel like the protagonist in a 17th-century theater piece ;)

Nadine @ The Stanza's avatar

They do it very well.

Kay Walten's avatar

The ownership model is the story. Put a third-party manager in and the gift budget gets cut in year two, the costumes go into storage, and the Ladurée macarons become a Nespresso machine. Nobody cares about emotional storytelling when they're managing someone else's quarterly returns.

Nadine @ The Stanza's avatar

Yes, but even with family office backing this level of generosity is rare. Most trophy hotels are owned by family offices or large sovereign wealth funds that can certainly afford whatever it costs to include snacks and gifts but choose not to.

Ivana Tomic's avatar

Great interviews 👏

SOLENYA CX Ouafae MOUSSA's avatar

Airelles incarne magnifiquement cette idée que le vrai ultra-luxe ne se mesure plus en mètres carrés ni en services, mais en émotions transmises. L’histoire racontée devient l’expérience elle-même. Hâte d’écouter cet épisode.

Nadine @ The Stanza's avatar

Let me know your thoughts after you listen! Merci!